Payment Policy
At Lucia Gifts, we are committed to providing a secure and reliable checkout experience. All payments are processed using trusted and industry-standard security systems.
Secure Checkout (SSL Encryption)
Our website uses Secure Sockets Layer (SSL) encryption technology to protect your personal and payment information during transactions.
You can verify a secure connection by checking for:
- • The padlock icon in your browser
- • “HTTPS” at the beginning of the website URL
Payment Methods Accepted
We accept the following payment methods:
- • Visa
- • Mastercard
- • American Express
- • Apple Pay
- • Google Pay
- • Shop Pay
- Currency
All prices on our website are listed in USD (United States Dollars).
PCI Compliance
We follow Payment Card Industry Data Security Standard (PCI DSS) guidelines to ensure your payment information is handled securely.
We do not store or have access to your full card details. Payment information is processed securely by our payment providers.
Payment Authorization & Order Confirmation
After placing an order, your payment will be processed, and you will receive an order confirmation email.
If you do not receive your confirmation email:
- • Please check your spam or junk folder
- • Contact us at support@luciagifts.com
Fraud Prevention
To protect our customers, we may perform basic verification checks, such as:
- • Confirming billing and shipping details
- • Verifying contact information
We reserve the right to cancel or refuse any order if it appears suspicious or does not meet our security requirements.
Privacy Protection
We respect your privacy. Your personal information is handled securely and will not be sold or shared with unauthorized parties.
Please review our Privacy Policy for more details.
Customer Support
Business Name: Lucia Gifts
Business Address: 26460 Potomac Drive, Menifee, CA 92586, United States
Email: support@luciagifts.com
Phone: (951) 301-0648
Support Hours:
Monday – Friday: 10:00 AM – 5:00 PM (PST)