Terms of Service
OVERVIEW
Welcome to Lucia Gifts. The terms “we”, “us”, and “our” refer to Lucia Gifts. We operate this website and provide all related products, services, and content (the “Services”) to offer customers a secure and transparent shopping experience.
Our store is powered by Shopify, which enables us to provide our Services. These Terms of Service (“Terms”), together with our Privacy Policy, Shipping Policy, and Refund Policy, outline your rights and responsibilities when using our Services.
By accessing or using our website, you agree to these Terms. If you do not agree, you should not use our Services.
SECTION 1 – ELIGIBILITY & ACCOUNT
By using our Services, you confirm that you are of legal age in your location and capable of entering into a binding agreement.
You agree to provide accurate and complete information when placing orders, including your name, address, email, and payment details.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 – PRODUCTS & INFORMATION
We aim to provide accurate product descriptions and images. However, actual product appearance may vary depending on device display and customization.
We reserve the right to:
• Update product information, pricing, or availability at any time
• Limit quantities of any product
• Discontinue products without notice
SECTION 3 – ORDERS & ACCEPTANCE
Placing an order means you are making an offer to purchase.
Orders are accepted only after:
• Payment is successfully processed
• Order confirmation is provided
We reserve the right to cancel or refuse any order if necessary.
SECTION 4 – PRICING & PAYMENTS
All prices are shown at checkout. Taxes and shipping costs (if applicable) will be displayed before payment.
You agree to provide valid and accurate payment information.
Payments are processed securely through trusted payment providers.
SECTION 5 – SHIPPING & DELIVERY
Shipping times, processing times, and delivery details are outlined in our Shipping Policy.
Delivery times are estimates and may vary depending on location and carrier.
SECTION 6 – RETURNS & REFUNDS
Returns and refunds are handled according to our Refund Policy. Please review that policy before purchasing.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website (including images, text, and design) is owned by Lucia Gifts and protected by applicable laws.
You may not copy, reproduce, or distribute any content without permission.
SECTION 8 – THIRD-PARTY SERVICES
We may use third-party services (such as payment processors and shipping providers). We are not responsible for their actions or policies.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
SECTION 10 – SHOPIFY PLATFORM
Our store is hosted on Shopify. Shopify supports the platform but is not responsible for transactions between you and Lucia Gifts.
SECTION 11 – PRIVACY
Your personal information is handled according to our Privacy Policy.
SECTION 12 – ERRORS & INACCURACIES
We may correct errors or update information at any time without prior notice.
SECTION 13 – PROHIBITED USE
You agree not to misuse the website, including:
• Providing false information
• Attempting to access restricted areas
• Violating any applicable laws
SECTION 14 – TERMINATION
We may suspend or terminate access if we detect misuse or violation of these Terms.
SECTION 15 – DISCLAIMER
Our Services are provided “as is” without guarantees of uninterrupted or error-free operation.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, we are not liable for indirect or incidental damages resulting from use of our Services.
SECTION 17 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website means you accept the updated Terms.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United States.
SECTION 19 – CONTACT INFORMATION
Business Name: Lucia Gifts
Business Address:
26460 Potomac Drive,
Menifee, CA 92586,
United States
Email: support@luciagifts.com
Phone: (951) 301-0648
Support Hours: 10:00 am-5:00 pm (Monday-Friday)